Loading
Compliance
Last updated
This page explains how GreytoneFits ships orders placed on this site. It does not apply to the historical affiliate references described in our Disclaimer.
We currently ship within India. If your delivery address is outside our serviceable area, checkout will not let you complete the order.
Orders are typically processed within [processing time in business days to be provided] of payment being confirmed, before being handed to our courier. Processing time is separate from shipping time below, and both exclude the day the order was placed.
Estimated shipping time is [shipping time in business days to be provided] once an order has shipped, and is indicative, not guaranteed, delays with our courier partners can occur outside our control.
Shipping is currently free on every order. If we introduce a shipping charge or a free-shipping minimum order value in the future, it will be shown clearly at checkout before you pay, and this page will be updated to match.
Once your order ships, a tracking number and carrier are added to your order and you can follow its status from your account’s order history. We only ever show a tracking step once the carrier has actually reported it, we do not display an estimated status as if it were confirmed.
Our courier will make a reasonable number of delivery attempts to the address provided at checkout. If delivery cannot be completed after those attempts, the parcel is typically returned to us, and we will contact you to arrange a reshipment or a refund.
We ship to the address you enter at checkout exactly as entered. If that address is incomplete or incorrect and the order cannot be delivered as a result, redelivery or return shipping costs may be your responsibility. Please double-check your address before placing an order.
If your order arrives damaged, or does not arrive at all within a reasonable time after the estimated delivery window, contact us with your order number as soon as possible. We will investigate with our courier and, where appropriate, arrange a replacement or a refund under our Returns & Refund Policy.
Questions about a specific order’s shipping status are best answered from your order history. For anything else, use our contact page.